Privacy Policy for Zeely App

Last updated: 02/01/2024

Intro

Zeely, Inc. (“Company” or “we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our sales growth service Zelly (“Zeely”), available on App Store and Google Play (“App”).

The Privacy Notice describes which of your personal data the Company collects, how stores, processes, and uses it, and what happens when you use the App.

Content

About us

We are the controller of your personal data processed through the App. This means that we determine the purposes and means of personal data processing.

Name	Zeely, Inc.
Registration number	5999288
Address	2810 N Church St, Ste 27833, Wilmington, Delaware 19802-4447, USA
Email	support@zeely.app – for general inquiries
	privacy@zeely.app – for privacy inquiries

About you

When you visit the App, you become our user (“User”). 

We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.

Type of User	Description
Registered User	User who creates an account on the App
Website Filling User	User who creates a website and fills it out with the content
Support Requester	User who fills out the “Get Help” form
Please note! We do not knowingly process the personal data of Users under the age of 13. If you are such a User or the legal representative of such a User, please contact us.

Personal data

Sources of data

We receive your data when you visit the Company and interact with it, depending on your actions on the App. 

You can change your personal data in Zeely by exercising your right to rectification or by the App’s functionality. Please note that the same lawful basis and storage terms apply to the changed data.

We may also receive data from third parties. It depends on your settings and the features you use.

Lawful bases for processing

To process your personal data, we rely on the following lawful bases:

• performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Service) with you;
• legal obligation — for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
• legitimate interest — for the processing necessary at the development of our services, taking into consideration your interests, rights, and expectations;
• consent — for additional specific purposes.

Users’ data

When you download and use the App, we collect some data automatically. We collect some technical data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.

Most of the technical data we collect are anonymous, but some data is associated with your IP address and device ID. Please read about personal technical data below.

Data	Reasons for processing	Lawful basis
Information about the coarse location (IP address, country)	The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the App	Legitimate interest
Technical device information and network information (including, User ID, device type, authentication token, firebase notification device tokens, tracking pixel, advertising photos, session identifiers (SSRC, Websocket identifier), geolocation, MAC)
Data storage
We store the data for 3 years from its collection

Before you register your account on the App, we will ask you some questions in order to get to know your business and personalize your user experience. 

Data	Reasons for processing	Lawful basis
Information about your business (industry, pricing model, type of communication with clients, presents of discounts, etc.)	To personalize and improve your use of Zeely services	Legitimate interest
Business name
Business address
Data storage
We store the data until you delete your account

Registered Users’ data

We collect some of your personal data when you fill out the registration form on the App.

Data	Reasons for processing	Lawful basis
Email address	To create your account	Performance of the contract
Password
Phone number
Your name
Domain for your website	To create your personal business experience
Choice of the template
Answers to questions about your business
Data storage
We store the data until you delete your account

Website Filling Users’ data

We collect some of your personal data when you use the App’s functionality in order to fill your website.

Data	Reasons for processing	Lawful basis
Product/service information (photo, title, category, description, price, criteria, call to action)	To add your product/service to your listing	Performance of the contract
Ad Creatives’ information (choice of design, photo, title, description, call to action)	To create an Instagram/Facebook add for your product/service
Homepage information (title, description, special offer, cover photo)	To set up your Sales Page
Company information (name, description, address, social media link, advantages, photos, how it works, FAQ information)
Team members’ data (photo, name company position, social media links)
Message to the artificial intelligence	To chat with artificial intelligence
Data storage
We store the data until you delete your account

Please note! We process your business data with OpenAI in order to provide the Company services and tailor content individually to your business. In particular, we work with such data as business type, geolocation, cost of goods/services, business advantages, unique selling proposition, etc. 

The Company does not use your personal data for AI training. In addition, data processing by OpenAI is regulated by OpenAI’s privacy document.

Support Requestors’ data

We collect some of your personal data when you fill out the “Get Help” form on the App.

Data	Reasons for processing	Lawful basis
Subject	To identify the purpose of your message	Performance of the contract
The text of your message	To fulfill your request
Attachments
Data storage
We store the data for 3 years after the fulfillment of the request

Data received from third parties

We may receive some personal data from third parties.

The amount of data collected, the purposes, and the lawful bases for processing are determined by the respective privacy documents of these third parties.

Third party	Privacy documents
Apple	Privacy Policy
Google	Privacy Policy
Facebook	Privacy Policy
PayPal	Privacy Statement
Solidgate	Privacy Policy
Stripe	Privacy Policy
Zendesk	Privacy Notice
Instagram	Data Policy
OpenAI	Privacy Policy

We receive some data from Solidgate when you buy the Subscription to Zeely App. The data may include:

Data	Reasons for processing	Lawful basis
Email	To confirm your payment	Legal obligation
Name and surname of card’s holder
Masked card number
Payment confirmation
Date of the transaction
Data storage
We store the data for 5 years from the time you unsubscribe from your subscription

Please note! We do not have access to the data you are filling in the payment form on the App. 

Data sharing with third parties

We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third-party.

Third parties	Description
Analytics tools	We use analytics tools to understand and promote our business.
Messengers	We use messengers to communicate with you in ways that are convenient for you.
Contractors and services providers on the App	We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the App, fulfill your support requests, complete payment transactions, etc.
Providers of the services our team uses	We use CRM systems, messengers, and other services in our organisation to provide you with our services.
State authorities, courts, law enforcement agencies, etc	We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:to comply with a government request, court order, or applicable law;to prevent unlawful use of the App;to protect against claims of third parties;to help prevent or investigate fraud.
To get a detailed list of the third-party recipients of your personal data, contact us.

To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.

Data protection

We apply a variety of security measures appropriate to the possible risks.

Organizational measures
Staff training	Internal policies and instructions
Non-disclosure agreements (NDA)	Transfer protection

Technical measures
Two-factor authentication	Backups

Consumers’ rights

You, as a consumer (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.

United States residents

Your rights vary depending on the state of your residency, as indicated below.

Right	Description	Area
Right to access	You can request an explanation of the processing of your personal data.	California;Colorado;Connecticut;Delaware;Indiana;Iowa;	Montana;Tennessee;Texas;Utah;Virginia.
Right to correct	You can change the data if it is inaccurate or incomplete.	California;Colorado;Connecticut;Delaware;Indiana;	Montana;Tennessee;Texas;Virginia.
Right to delete	You can send us a request to delete your personal data from our systems.	California;Colorado;Connecticut;Delaware;Indiana;Iowa;	Montana;Tennessee;Texas;Utah;Virginia.
Right to portability	You can request all the data you provided to us and request to transfer data to another controller.	California;Colorado;Connecticut;Delaware;Indiana;Iowa;	Montana;Tennessee;Texas;Utah;Virginia.
Right to opt out of sales	The right to opt out of the sale of personal data to third parties.	California;Colorado;Connecticut;Delaware;Indiana;Iowa;	Montana;Tennessee;Texas;Utah;Virginia.
Right to opt out of certain purposes	The right to opt-out of processing for profiling/targeted advertising purposes.	Colorado;Connecticut;Delaware;Indiana;Montana;	Tennessee;Texas;Utah;Virginia.
Right to opt out of processing of sensitive data	The right to opt-out of processing of sensitive data.	California.
Right to opt in for sensitive data processing	The right to opt in before processing of sensitive data.	Colorado;Connecticut;Delaware;Indiana;Montana;	Tennessee;Texas;Virginia.
Right against automated decision-making	A prohibition against a business making decisions about a consumer based solely on an automated process without human input	California;Colorado;Connecticut;Delaware;Indiana;Iowa;	Montana;Tennessee;Texas;Virginia.
Private right of action	The right to seek civil damages from a controller for violations of a statute.	California.
To exercise your rights, contact us
We will answer your request within 30 to 60 days, depending on the state and legislative requirements. If your complaint is not satisfied, you can submit a complaint to the Federal Trade Commission.
Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us.

In order to fulfill your right to delete, we need to collect some of your personal data. We collect this data when you fill out the Account Deletion Form on the App.

Data	Reasons for processing	Lawful basis
First and last name	To fulfill your deletion request	Performance of the contract
Email address
Type of activity
Registration date
Reasons for deletion
Attachments
Your feedback on Zeely services	To fix bugs and improve user experience with our services	Legitimate interest
Data storage
We store the data for 3 years after the fulfillment of the request

Do not sell my personal information

California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by CCPA.

We do not sell your personal information to anyone nor use your data as a business model.

However, we support CCPA by allowing California residents to opt out of any future sale of their personal information. If you would like to record your preference that we will not sell your data in the future, please contact us.

Do-not-track requests

California residents visiting the App may request that we do not automatically gather and track information about their online browsing movements across the Internet. 

Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party Apps or online services. 

We currently do not have the ability to honor these requests. We may modify this Privacy Notice as our abilities change.

Privacy Notice updates

The Privacy Notice is developed according to the Delaware Personal Data Privacy Act, US privacy legislation, other applicable privacy laws, and best privacy practices.

Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the App.

If there are material changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by displaying information on the App and, if necessary, ask for your consent.